The Full Story
Wiltshire Ear Clinic was developed and opened by a retired NHS nurse in 2024 with an ambition to bring Ear Wax Removal to peoples home.
With a variety of backgrounds and NHS disciplines from Hospitals to working in the community. I discovered a reduced capacity to offer our patients an Ear Wax Removal service due to many complications developed in the NHS. We decided to create our own service offering Ear Wax Removal treatment straight to your door at home.
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Patients are eligible for home visits for routine treatment when a patient is unable to leave their home due to physical or psychological illness as this type of appointment takes much more time than if the patient is able to make it into their local clinic or GP surgery. A patient will be deemed to be housebound when they are unable to leave their home environment through physical and/or psychological illness.
We discovered this was a problem and a concern for many elderly and housebound patients not accessing treatment outside of their home. Many community nursing teams and GP surgeries often lack the capacity to provide Ear Wax Removal.
Therefore, Wiltshire Ear Clinic was born and doors opened 2024.
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Wiltshire Ear Clinic are a family based business, with a group of fellow nurse work colleagues providing Ear Wax Removal straight to your door at home. All our clinicians have 5 years or more NHS experience and have all been trained to provide safe and affective Ear Wax Removal.
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Our Business address is our Home address:
1 The Square Honeystreet
Pewsey
SN9 5PT
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We do not provide treatment at this address. All treatment is provided in the community in patients homes.
Manager Wiltshire Ear Clinic Jon Guilford
Started employment in the NHS 1989. Previously in 2021 working in a Rapid Response assessment team which receives referrals from GP surgeries and GWH discharge team, to identify patients needing an immediate response from the same day response team. Providing Primary Care and Social Care, and all other provider organisations to deliver high standards of care to patients. An element of the role requires In- Reach to the front door of the hospital to assist in the rapid discharge of patients back into the community, with the required nursing and therapy interventions to support patients to remain within their homes.
Work began in the NHS in 1989, working in a community environment as a named Nurse/support worker working with challenging behaviour in both children and adult respite services. As a named Nurse my role was ensuring each patient would have an individualised care plan which was designed to be personal skills based, improved function development with an achievable independence goal. Close links were developed within our Community MDT and to ensure a smooth handover to any appropriate service, I was involved with working with families and patients’ in their homes and being present during any transfer to ongoing appropriate services.
In 2009 I qualified as an adult registered nurse (RGN) through Oxford Brookes University. Registered on the NMC register and RCN union. I secured employment at the Great Western Hospital Swindon trauma orthopaedic ward 2009-2011. I completed the following extended role competencies: PICC/CVC line management, cannulation/venepuncture, male/female catheterising, IV antibiotics, PCA/PCEA management, hospital advance ALERT training, head injury and pain management training, keytone alert training.
2011-2012 I enrolled with Thornbury and Medac nursing agencies working full time shifts in many Hospitals (8 to 10 hospitals) from Portsmouth to Warwick covering the South West.
2012-2014 I was employed full time at the Nuffield Orthopaedic Centre which offers a varied range of orthopaedic experience from unicompartmental knee replacements to removal of complex bone and soft tissue tumours. As a coordinator on my ward I was responsible for assessing, planning, implementing and evaluating nursing care for groups of patients, I was part of a regular review process providing safe and appropriate discharges which may include referral to other services or implementing packages of care.
2014-2017 employed as a registered community nurse in Oxford Cornwallis house, linked with 2 GP surgeries. My role was to deliver quality and skilled nursing care to patients whose needs are best met within a community setting or the patient’s home. This includes palliative and end of life care, post-operative wounds or leg ulcers, compression bandaging, ear irrigation, management and support of patients with long term conditions including diabetes. Providing promotion of self-care through education and teaching of patients and carers. I work in partnership across services and organisations including acute, community, social, health, independent and voluntary services in order to provide optimal levels of care.
2017-2019 To develop diversity and expand my professional development, I acquired an opportunity to return as a community learning disability nurse with Oxford Health in the North learning disability team at Samuleson house- Banbury. I supported adults in the community with a learning disability whose health needs cannot be met by other health services in Oxfordshire. I Worked together in a multi-disciplinary team which include occupational therapists, physiotherapists, psychologists, psychiatrists, and speech and language therapists. My role offered support with physical health needs, daily living skills, behaviour, thoughts and feelings, memory difficulties, communication, mobility and developing a personalised care and support plan. I performed independently with eligibility assessments to assess and diagnose learning disability with adults within the community and work closely with GP services. I created and began a Health Clinic in a day centre which became very popular with many of the adults on our caseload, offering an opportunity to discuss and provide information on physical health; including anatomy and physiology, diet, exercise, mental health and mindfulness.
2019-2021 Rapid response Team assessment team which receives referrals from GP surgeries and GWH discharge team, to identify patients needing an immediate response from the same day response team. Providing Primary Care and Social Care, and all other provider organisations to deliver high standards of care to patients. An element of the role requires In- Reach to the front door of the hospital to assist in the rapid discharge of patients back into the community, with the required nursing and therapy interventions to support patients to remain within their homes.
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2022 Retired from NHS.